PROVIDING LOCAL & LONG DISTANCE MEDICAL TRANSPORTATION

Marvel Medical Transport is a for-profit company serving the assisted transportation needs throughout Monmouth County and prescheduled appointments beyond.

Founded by a hardworking husband and wife team, Marvel provides assisted ambulatory and wheelchair transportation to area seniors and those with mobility challenges.

Well experienced in logistics, Richard drove trucks throughout the tri-state area for several years. However, it wasn't until he started servicing a VA Medical Center that he witnessed firsthand the need for more reliable and timely assisted transportation solutions. With Stephanie's experience of more than 10 years in the medical industry and an associate degree in Applied Science, the two realized the great opportunity for offering a more timely and reliable solution.

Unlike other services operating as a curb-to-curb service, Marvel is committed to safely escorting you or your loved one from residence or facility to a clean, comfortable, and modern wheelchair accessible vehicle. On arrival at your destination, trained staff will escort you to check-in.

In leveraging years of professional training and experience in the logistics and medical industries, Marvel continues to build and cultivate strategic relationships with area staff, patients, and families. Rather than focusing exclusively on volume and profits, Marvel is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.

Richard and Stephanie Heid, founders of Marvel Medical Transport.

Our Mission

To provide you with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns. We accomplish our Mission through:

Effective strategic planning with an emphasis on controlled growth
Recruiting, training, and retaining competent and capable staff and employees
Utilizing state of the art ADA-compliant vehicles and equipment
Developing effective and mutually beneficial strategic partnerships throughout our community
Maintaining a flexible posture poised to adjust to various client, facility, and market needs

We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long distance transportation, effective planning and communication between dispatch and key facilities is paramount.

We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.

Dispatchers will receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:

Customer intake
Preparation of daily schedules and trip manifests
Effective driver management and scheduling
Trip management and oversight
Coordination with facility personnel

Question? Ready to make a reservation? Contact us for details. We look forward to serving you!

Marvel Medical Transport is an Equal Opportunity Employer headquartered in Middletown, NJ, a proud member of the United Medial Transportation Providers Group (UMTPG), and committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.

On behalf of our leadership team and all of Marvel Medical Transport, we welcome the opportunity to meet, greet, and discuss how we can serve your non-emergency medical transportation needs. Contact us at (732) 761-5555.